After the course, you will:

1. Experience and learn the evolution of Supply Chain Management  (SCM);
2. Define SCM and its critical performance areas and functions;
3. Identify improvement areas in your company's procurement, demand and replenishment, logistics operation, and customer service  functions; and
4. Develop an action plan that will translate SCM concepts into practice  in your own respective companies.

• Concept of supply chain management
  • Scope and definition
  • Importance of supply chain management
  • Four pillars
  • Financial impact
  • Competitive advantage
  • Desired state and standards
• Customer service
  • Importance of customer service: Customer is king
  • Components of customer service
  • Measuring customer service
  • Order to cash
• Demand and replenishment
  • Definition of inventory
  • Economic order quantity
  • Replenishment systems
  • Safety stock computation
  • Importance of forecasting
  • Concepts of forecasting
  • Basic forecasting tools
• Logistics and distribution
  • Warehouse management
    • Overview of warehouse operation
    • Warehouse cost
    • Use of packaging and unit load concept
    • Order picking concepts
    • Layout design
  • Warehouse management system
  • Freight and transportation
    • Types and modes of transport
    • Cost and service requirements
    • Selection methodology
  • Channels of distribution
  • Channel types, structures, and selection
• Procurement
  • Definition and principles
  • 5 R's of purchasing
  • Finding qualified sources
  • Negotiation principles
  • Value creation
    • Standardization
    • Role of purchasing in product/service design
    • Value analysis/engineering
    • Early supplier involvement

Mr. Antonio Kent M. Valderrama started his professional career in the practice of Logistics and Supply Chain Management in 1984. 

He is currently involved with the following companies and organizations; Vice Chairman of Bizsolv Asia, Board of Director of Bilistics Inc., Management Consultant of Macrolite and the iSteel Corporations. He is the Program Director, Supply Chain Management of the Ateneo Graduate School of Business’ Center for Continuing Education and conducts regular courses in Supply Chain Management also at the Continuing Education programs of De La Salle’s College of St. Benilde and San Beda College Alabang. 

He is a Board of Trustee of the Society of Fellows for Supply Management Foundation (SOFSM), the foundation arm of the Philippine Institute for Supply Management (PISM).

In the past, he has held various Corporate positions in the following companies. He was the Logistics Director of Jollibee Foods Corporation, Vice President, Warehouse and Distribution Division of GeoLogistics Corporation, currently Agility Logistics, Director for Operations and Logistics of Shaklee Philippines and Logistics Manager of San Miguel Corporation’s Metal Packaging Business.

He is an Industrial Management Engineering, minor in Mechanical Engineering graduate of the De La Salle University. He took his Management Development Program at the Asian Institute of Management. He is a Certified Purchasing Manager (C.P.M) from the Institute for Supply Management and a Diplomate in Supply Management from the PISM. He is also the Philippine Country representative to the Supply Chain Asia organization based in Singapore.